Frequently Asked Questions
Find answers to common questions
1
You can browse our products, add your favorite items to the cart, and follow the checkout process to complete your order.
2
We accept Shop Pay, PayPal, Apple Pay, Google Pay, Visa, Maestro, Mastercard, American Express and UnionPay as our payment method.
3
Return shipping costs are generally the responsibility of the customer unless the item is defective or damaged during delivery.
4
If you receive a damaged or wrong item, contact our customer service immediately. We will arrange a replacement or refund at no extra cost.
5
Orders placed by 1:00 PM EST on business days (Monday–Friday) are processed the same day. Orders after 1:00 PM EST start processing the next business day.
6
No. All orders within the United States are shipped free of charge, regardless of product size or value.
Support Hours:
Monday to Friday: 9:30 AM - 4:00 PM EST
Email: support@dreamsleep.cc
Contact Form: Click Here
Store Name: Dreamsleep
Address:
71-75 Shelton Street
London WC2H 9JQ
United Kingdom