Privacy Policy
Section 1 – Information Collected and Its Purpose
When you place an order on our website, we collect the personal details you provide, including your name, mailing address, and email, to process and complete the transaction. As you navigate the site, certain technical information-such as IP address, browser type, and operating system-is automatically recorded to help monitor and improve site performance. With your consent, we may also send updates, newsletters, or other relevant communications via email.
Section 2 – Consent
Providing Consent: By supplying your personal information to complete orders, confirm payments, arrange shipping, or handle returns, you grant us permission to use your data for these purposes only. Any additional uses, such as sending optional updates, will require explicit consent or an option to opt out.
Withdrawing Consent: You can revoke consent at any time by contacting us at support@dreamsleep.cc. After consent is withdrawn, we will stop collecting, using, or sharing your information for the specified purposes.
Section 3 – Disclosure of Information
Personal information may be disclosed if required by law or in cases where site policies are breached, including violations of our Terms of Service.
Section 4 – Hosting Platform
Our online store is hosted on Shopify Inc., which provides the infrastructure for processing orders and managing transactions. All information is stored securely on Shopify’s servers. Payment information entered through supported payment methods is encrypted in accordance with Payment Card Industry Data Security Standard (PCI-DSS) guidelines. Transaction records are maintained only for the duration necessary to process and complete orders and are deleted afterward.
Section 5 – Third-Party Services
We work with external service providers who may access personal information solely to perform tasks required for their services. Payment processors and other partners handle data according to their own privacy practices during transaction processing. We encourage reviewing these third-party privacy policies for additional details. Please note that certain services may operate in jurisdictions with different data protection rules, which could affect how data is managed. Once you leave our website or are redirected to an external platform, this Privacy Policy and our Terms of Service do not apply.
External Sites: Our website may include links to other sites. We are not responsible for the privacy practices of these external websites and recommend reviewing their policies directly.
Analytics: Google Analytics is used to monitor traffic and understand visitor interaction with the site. Data collected is used for reporting and analysis to improve site performance.
Section 6 – Security
Technical and organizational measures are implemented to protect personal information against unauthorized access, misuse, or disclosure. Credit card information is secured using SSL encryption and industry-standard security practices. While absolute security cannot be guaranteed, we follow PCI-DSS and standard operational procedures to reduce risks.
Section 7 – Cookies and Tracking
Cookies are used to maintain site functionality, remember user preferences, analyze activity, and improve overall site experience. For detailed information about Shopify’s cookies, visit https://www.shopify.com/legal/cookies. Third-party services may also set cookies to enhance content, services, and analytics.
Managing Cookies: Most web browsers accept cookies by default, but settings can be adjusted to block or remove them. Disabling cookies may impact certain website functions. Cookie preferences can also be managed through the site’s cookie banner.
Section 8 – Policy Updates
This Privacy Policy may be updated periodically, with changes becoming effective upon posting. Significant updates will be highlighted to inform you of modifications in how personal information is handled. In cases of business transfers, mergers, or acquisitions, personal information may be transferred to the new entity to continue providing services.
Support Hours:
Monday to Friday: 9:30 AM - 4:00 PM EST
Email: support@dreamsleep.cc
Phone: +19176952149
Contact Form: Click Here
Store Name: Dreamsleep
Address:
51 Rowland St
Springfield
MA 01107
United States
