Terms of Service

This website is operated by the store Dreamsleep. On this site, https://dreamsleep.cc/ (the "Site"), the words “we,” “us,” and “our” refer to Dreamsleep as the operator of the online store. When you access or interact with the Site in any manner, you acknowledge that these Terms of Service govern your use of all content, functions, tools, and services made available here.

When you browse the Site, create an account, or place an order, you agree to be bound by these Terms of Service, together with any additional policies or terms referenced on this page or linked elsewhere on the Site. These Terms apply to all users of the Site, including visitors, customers, merchants, and anyone contributing content.

Before using the Site, please take the time to read these Terms carefully. By accessing any portion of the Site, you agree to be bound by them, and if you do not consent to these Terms, you must not use the Site or any related services.

Any new features, tools, or services introduced on the Site will automatically fall under these Terms of Service. We may revise or update portions of these Terms at any time by posting changes on this page. You are solely responsible for checking this page from time to time for any updates or changes. Your continued use of the Site after changes are posted will be treated as acceptance of the updated Terms.

The Site is hosted by Shopify Inc., which provides the e-commerce platform that allows us to display products and process online transactions. Your use of the Site is also governed by Shopify’s separate terms and policies, which you can review on Shopify’s official website.

Section 1 – Eligibility
By accepting these Terms, you affirm that you are of legal age in your state or country of residence, or that you have valid consent from a parent or legal guardian if you are under the age of majority, and by using the Site you represent and warrant that you satisfy these eligibility conditions.

Section 2 – General Conditions
We reserve the right, at our sole discretion, to deny or discontinue service to any individual at any time and for any reason. You understand that content you submit to us (excluding sensitive payment information) may be transferred over various networks and may be modified to meet technical requirements of those networks or devices.

Credit card details and other payment data are encrypted during transmission in accordance with industry standards. You agree that you will not reproduce, duplicate, copy, sell, resell, or otherwise exploit any part of the Site or any of the services it provides without our prior written authorization. The headings used in these Terms are included for convenience only and do not change the scope or meaning of the provisions.

Section 3 – Information Accuracy
We make reasonable efforts to keep the information on the Site accurate and current; however, we do not guarantee that all material is complete, up to date, or free from errors. Content on the Site is provided for general informational purposes and should not be your only source for important decisions. Any decisions or actions you take based on information found on the Site are made entirely at your own risk. Historical content is provided for reference only and may no longer reflect present conditions.

Section 4 – Service and Price Modifications
All prices shown on the Site are subject to change at any time, without prior notice. We may modify, limit, suspend, or discontinue any portion of the Site or its services whenever we deem appropriate. We will not be responsible to you or to any third party for any modification, price adjustment, suspension, or discontinuation of the service, and any new tools, content, or features introduced on the Site will likewise be governed by these Terms.

Section 5 – Products
Certain items may be sold exclusively online and may only be available in limited quantities; product descriptions, availability, and pricing are provided for your convenience and may be changed, corrected, or removed at any time without notice, and we reserve the right to limit the quantity of any product or service per order, household, or account, with all products subject to our Return and Refund Policy.

We strive to present product images and colors as accurately as possible, but we cannot guarantee that your device display will perfectly match the actual item. Descriptions, images, and pricing may be edited or corrected whenever necessary.

Section 6 – Billing and Account Information
You agree to provide current, complete, and accurate account and purchase information for every order you place on the Site. This includes accurate billing and shipping addresses, contact details, and payment data. We reserve the right to cancel or limit any order if we suspect fraud, duplicate activity, or misuse of the Site. If we change or cancel an order, we may attempt to contact you using the email address or telephone number you supplied at checkout.

You are responsible for promptly updating your account details, including payment information, so that we can process transactions correctly and communicate with you when needed.

Section 7 – Optional Tools
At times, the Site may provide access to tools, applications, or features offered by third parties that we do not oversee or control; you understand that these tools are made available on an “as is” and “as available” basis without any warranties, representations, or conditions of any kind, that we are not liable for any issues arising from your use of such optional tools, and that your use of them is entirely voluntary and governed solely by the applicable third party’s terms and policies.

Section 8 – Third-Party Links
The Site may include links to external websites, resources, or services that are operated by third parties. These sites are not owned or managed by us, and we do not endorse or assume responsibility for their content, products, or services. Before using any third-party website, you should carefully review its terms, conditions, and privacy practices.

We are not responsible for any loss, damage, or dispute that arises from your use of third-party websites or from any transactions you conduct with them. Any questions, claims, or complaints regarding third-party products or services should be directed to the relevant third party.

Section 9 – User Submissions and Feedback
If you send us feedback, comments, ideas, suggestions, or other submissions—whether requested or unsolicited—you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute that material in connection with our business. We are not obligated to keep submissions confidential, provide compensation, or respond to any specific submission.

We may, but are not required to, monitor, edit, or remove content that we consider unlawful, offensive, defamatory, harmful, or otherwise inconsistent with these Terms. You are solely responsible for ensuring that your submissions do not infringe the rights of others, contain malicious code, or misrepresent your identity.

Section 10 – Personal Data
Any personal information you provide through the Site is collected and processed in line with our Privacy Policy. By using the Site, you consent to the collection, use, and handling of your data as described in that policy.

Section 11 – Accuracy and Updates
At times, there may be information on the Site that contains typographical errors, inaccuracies, or omissions, including in product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct errors, update information, or cancel orders if any information on the Site is inaccurate, even after an order has been submitted. You are responsible for reviewing this page and other key pages for updates that may affect your purchase.

Section 12 – Restrictions on Use
You agree not to use the Site or its content for any unlawful, abusive, or unauthorized purpose, or in a way that violates any local, state, national, or international laws or regulations. Prohibited behavior includes, but is not limited to, posting false or misleading information, distributing malware, attempting to gain unauthorized access, infringing intellectual property rights, sending spam or phishing messages, or engaging in harassment, hate speech, or discriminatory conduct. We may suspend or terminate your access if we believe you have violated these Terms.

Section 13 – Disclaimers and Limitations of Liability
The Site and all products and services made available through it are provided “as is” and “as available,” without any guarantees of uninterrupted, secure, or error-free operation. Your use of the Site is at your own risk, and to the fullest extent permitted by law, we are not responsible for any direct or indirect, incidental, consequential, special, or punitive damages connected with your use of the Site, its content, or any products purchased through it.

Section 14 – Indemnification
You agree to indemnify, defend, and hold harmless our company and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claims, losses, damages, costs, or expenses (including reasonable attorneys’ fees) arising from your breach of these Terms, your violation of any law or third-party rights, or your misuse of the Site.

Section 15 – Severability
If any part of these Terms is found to be unlawful, void, or unenforceable, that portion will be enforced to the maximum extent allowed by law and treated as removed from the agreement, while the remaining provisions will stay in full force and effect.

Section 16 – Termination of Access
We may suspend or terminate your ability to use the Site at any time, with or without notice, if we believe you have violated these Terms or misused the Site. Termination does not affect obligations or liabilities that arose before it took effect, and you may stop using the Site at any time by discontinuing access.

Section 17 – Entire Agreement
These Terms, together with any additional policies or notices posted on the Site, form the complete agreement between you and us regarding your use of the Site and replace all prior or concurrent communications and understandings, whether written or oral.

Section 18 – Governing Law
These Terms shall be governed by the laws of the United Kingdom. Any dispute related to these Terms or your use of the Site will be brought before the courts in the United States, unless applicable law requires a different venue.

Section 19 – Updates to Terms
We may change these Terms by posting a revised version on this page. By continuing to access or use the Site after updates are posted, you agree to the revised Terms, so you should review this page regularly to stay informed.

Support Hours:
Monday to Friday: 9:30 AM - 4:00 PM EST

Email: support@dreamsleep.cc
Contact Form: Click Here

Store Name: Dreamsleep

Address:
71-75 Shelton Street
London WC2H 9JQ
United Kingdom